Refund policy
📄 Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your item, we're here to help.
🔄 Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused, in its original condition and packaging
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You must provide proof of purchase (order number or receipt)
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Custom or personalized items are non-returnable unless they arrive damaged or defective
To initiate a return, contact us at usastandard.store@gmail.com with your order number and reason for the return.
💰 Refunds
Once we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be processed to your original payment method within 7 business days.
(Processing times may vary depending on your bank or payment provider.)
🚚 Shipping Costs
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Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect
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Original shipping charges are non-refundable (if applicable)
⚠️ Damaged or Defective Items
If your item arrived damaged, defective, or incorrect, please contact us within 7 days of delivery at usastandard.store@gmail.com.
Include your order number and photos of the issue so we can resolve it as quickly as possible.