Refund policy

📄 Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your item, we're here to help.


🔄 Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, in its original condition and packaging

  • You must provide proof of purchase (order number or receipt)

  • Custom or personalized items are non-returnable unless they arrive damaged or defective

To initiate a return, contact us at usastandard.store@gmail.com with your order number and reason for the return.


💰 Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

If approved, your refund will be processed to your original payment method within 7 business days.
(Processing times may vary depending on your bank or payment provider.)


🚚 Shipping Costs

  • Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect

  • Original shipping charges are non-refundable (if applicable)


⚠️ Damaged or Defective Items

If your item arrived damaged, defective, or incorrect, please contact us within 7 days of delivery at usastandard.store@gmail.com.
Include your order number and photos of the issue so we can resolve it as quickly as possible.